- Alor Setar Kedah Malaysia
TP Hiring! Full Time Reservations Support - Mandarin (Penang) in Kedah - Ricebowl
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Job Description
Responsibilities
We’re Hiring: Reservations Support
Location: Georgetown, Penang
Languages: Mandarin
Working Hour: 24/7 (5Days work, 2 days OFF)
Salary: 4500RM (All in packages)
Are you passionate about hospitality and customer care? Join us to support travelers around the world in a fast-paced, global environment!
What You’ll Do:
- Handle reservation-related inquiries (pre & post) via phone and email
- Modify or cancel bookings, manage special requests
- Be the key liaison between guests and hotels to resolve concerns
- Deliver outstanding service while supporting hotel partners
What You Bring:
- Excellent communication in English and Cantonese
- Strong problem-solving & commercial thinking
- Experience in customer care or the hotel industry
- Able to work rotating shifts (monthly)
If you're customer-focused, solutions-driven, and love the travel industry — we want to hear from you!
Apply now or tag someone who’d be a great fit.
#CustomerService #ReservationsJobs #HospitalityCareers #TravelJobs #NowHiring #CustomerSupport #HotelIndustryJobs #JoinUs #CareerOpportunity #HiringAlert
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