- Singapore
BGC Group Hiring! Full Time Customer Service (Contract) in - Ricebowl
Working Location
Job Description
Responsibilities
Contract ends 31 Mar 2027
Salary: $2,760
Monday - Friday: 0900 - 1830 hours (Fully on-site)
Attire: Smart Casual
Job Description
- Assist customers on booking of ActiveSG facilities
- Ensure customers adhere to the booking terms and conditions and being prompt in their payment
- Manage the mailbox and ensure timely follow up on any booking requests received
- Attend to users’ feedback, queries, request for quotations and complaints
- To follow-thru any booking requests received (end-to-end process)
- Analyse/prepare booking reports when necessary
- Assist to perform user administration and system tests for the mobile application
Job Requirements
- Qualification: Diploma
- Microsoft Office and Excel
- Customer Service Background
- Good writing and communication skills
- 2 years of experience in customer service
- Prior experience with facility bookings is preferred.
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