Daythree Hiring! Full Time Customer Service Representative - Fresh Graduates! in Selangor - Ricebowl

Job position: Customer Service Representative

Industry: Telecommunication/Utilities/Fintech

Intake: June & July 2026

Work location: UOA Business Park, Shah Alam beside LRT Subang Jaya

Job responsibilities: -

• To handle all customer inquiries coming from multichannel including Call, Emails and Live Chat based on Standard Procedure and Guideline defined by the Company

Job requirements:

• Minimum SPM (passed BM & English)/Diploma/Degree with certificate
• Able to speak English & Bahasa Malaysia
• Call centre experience is an advantage
• At least 6 months experience in customer service
• Able to work on rotational shifts

Salary:

• Basic salary + KPI Allowance + Night shift allowance

Operation Time:

• 24/7 rotational shift (Day shift, night shift and midnight shift)
• Shift schedule (First shift: 7am-4pm, 3pm-12am, 9pm-6am, Last shift: 11pm-8am)
• 5 days working, 2 rest days, 9 hours per shift

Others:

• Permanent and contract position
• Medical outpatient coverage
• Training provided up until 4 weeks
• Phone call & virtual mode