Foresight Industries Hiring! Full Time JUNIOR EXECUTIVE, CUSTOMER SERVICE in Selangor, Earn up to MYR 2,300 - Ricebowl

1. Responsible on complete cycle from preparing quotations, processing orders, keying orders into the System (SAP) for order generation, confirming the stock with the warehouse until delivery complete.

2 To support the process key in Sales Order from all subsidiaries , if needed.

3. To support and manage all E-Perolehan operational activities on a daily basis.

4. To service clients through telemarketing diligently and in the most efficient, effective and economic manner.

5. To work with Planner regarding stock availability and incoming items as forecast.

6. To work closely with cross-functional department to coordinate support services and resolve operation issues.

7. To assist in achieving sales target and comply with the procedures set out by the company in doing work.

8. To assist in preparing of application credit facility by new customer and review credit file annually for the existing customers.

9. To work with Operations and Finance to resolve any outstanding issues that may cause delivery interruption.

10. To receive & entertain call from customers for general inquiries on products/services/product complaint and connect it to relevant sales / quality control personnel in-charge.

11. To participate in the implementation of workflow improvement and operational standard for Customer Care.

12. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

13. Maximize customer operational performance by providing help desk resources and technical advice to customer.

14. Prepare ad-hoc report, statistics and trend analysis of sales data.

15. To assist monthly collection and performs collection activities as required and meet time deadlines for the accounts with regards of credit limit or term.

16. Accomplished any assigned task given by superior whenever required as and when needed.

17. To follow ISO 9001:2015, ISO 13485:2016 standard and procedure and GDP guidelines

Job Types: Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,300.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person