About the Role
We are seeking a skilled and proactive Platform Operations Engineer to maintain, support, and modernise our on-premises infrastructure platforms that power mission-critical systems. In this role, you will play a pivotal part in ensuring platform reliability, operational stability, and driving cutting-edge infrastructure automation.
Key Responsibilities
- Infrastructure Management: Maintain and support robust compute, storage, virtualization, and supporting systems across development, staging, and production environments.
- Modernization & Automation: Implement infrastructure enhancement initiatives, platform standards, and automation practices to boost operational efficiency and reliability.
- Virtualization Lifecycle: Oversee virtualization platforms (VMware, Hyper-V, Nutanix), including capacity monitoring, performance optimization, and lifecycle management.
- Maintenance & Patching: Design and execute automated patching and upgrade strategies to minimize service disruption.
- Technical Support: Deliver L2/L3 technical support, driving incident management, root cause analysis, and swift problem resolution.
- Resilience & Security: Enforce robust security controls (access management, system hardening, compliance) and maintain high-availability (HA), backup, and disaster recovery (DR) solutions.
- Cloud & Hybrid Migration: Support workload assessments, migration planning, and post-migration operational support for cloud and hybrid environments.
- Collaboration & Documentation: Work closely with application, network, and vendor teams to ensure end-to-end service performance. Develop and update standard operating procedures (SOPs) and runbooks.
Job RequirementsExperience & Qualifications
- Education: Degree or Diploma in Computer Science, Engineering, Information Technology, or a related field.
- Experience: 3–5 years of relevant experience in infrastructure or platform operations within an enterprise environment.
- Soft Skills: Strong analytical and problem-solving skills, with the ability to work independently and collaborate across technical and non-technical teams.
- Vendor Management: Familiarity with managing vendors and IT contracts.
Core Technical Skills
- Virtualization: Hands-on experience with platforms like VMware vSphere, Hyper-V, or Nutanix.
- Storage & Backup: Proficiency with enterprise storage (SAN, NAS) and backup solutions (e.g., Commvault, Veeam, Cohesity).
- OS Administration: Strong expertise in Red Hat Linux and/or Windows Server administration.
- Networking: Solid understanding of data centre network fundamentals, TCP/IP, DNS, DHCP, routing/switching, firewalls, load balancing, and network segmentation.
- Cloud Awareness: Familiarity with hybrid infrastructure concepts and cloud platforms (AWS or Azure).
Preferred / Bonus Skills
- Automation & IaC: Experience with automation tools (Ansible, Puppet, Chef) and Infrastructure as Code (IaC) for automated provisioning.
- Scripting: Proficiency in Python, PowerShell, or Bash.
- Monitoring & Observability: Experience setting up or maintaining tools like Prometheus, Grafana, ELK, Dynatrace, or Splunk.
- Containers: Familiarity with Docker and Kubernetes.
Pay: $4,000.00 - $5,000.00 per month
Work Location: In person