- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Role Description (7 positions)
We are looking for exceptional and highly motivated AI Engineers (Senior and Mid Level) to work with a US MNC. This role is open to local residents only no VISAS WILL BE PROVIDED.
Execute the day-to-day implementation of the agentic chatbot across markets, working under the technical direction of Senior AI Engineers and AI Lead. You will build individual agents, implement tool-use integrations, write prompts, and run evaluation experiments. This is a high-execution role requiring strong Python skills, solid LLM knowledge, and the ability to deliver features independently with clear guidance from seniors.
Core Responsibilities
• Implement individual agents and sub-agents within the ADK framework — including intent routing agents, FAQ agents, transactional agents, and escalation agents.
• Write, test, and iterate on system prompts templates for each market use case.
• Build tool-use integrations connecting agents to external APIs: knowledge bases, MCP lookup, booking systems, and notification services.
• Run offline and online evaluation experiments using standard chatbot metrics (intent accuracy, task completion, CSAT) and document findings.
• Participate actively in code reviews; implement feedback from Senior AI Engineers/AI Lead promptly.
• Maintain vector database collections: chunking strategies, embedding models, indexing pipelines, and retrieval evaluation.
• Support AI Translators in localizing prompts and agent responses for each market language — providing technical input on character limits, tokenization quirks, and language-model behavior.
• Reproduce, document, and escalate production bugs related to agent behavior, model hallucinations, and tool failures.
• Keep implementation documentation up to date: agent flow diagrams, prompt registries, and test result logs.
Must-Have Technical Skills
Python (Proficient)
Google ADK basics
LLM APIs (Gemini / OpenAI)
Prompt engineering
RAG pipelines
Vector DBs
Git
REST API consumption
Data analysis
GCP basics
JSON / YAML
Pytest
Key Qualifications
• 5+ years of AI/ML engineering experience; at least 2 year building or integrating conversational AI or LLM-based products.
• Demonstrable hands-on experience with Google Cloud AI stack
• Solid understanding of transformer models, tokenization, context windows, and prompt sensitivity.
• Familiarity with agentic patterns: ReAct, plan-and-execute, reflection loops, and multi-agent handoff protocols.
• Comfortable working in an agile sprint environment with clearly defined tickets and daily standups.
How this career will benefit you?
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