Wiwynn Hiring! Full Time Administration and Security Manager in Johor - Ricebowl

Key Responsibilities

1. Site Administration & Facility Operations

• Lead daily site administration and general affairs operations, and establish standardized policies, SOPs, and service level agreements (SLAs).
• Manage office space planning, meeting rooms, cafeteria, surau, parking areas, and other common areas.
• Drive office expansion, renovation, and workplace improvement projects.
• Work closely with Operations, EHS, IT, and HR teams to improve operational efficiency and service quality.

2. Expatriate & Overseas Team Support

• Manage end-to-end support for expatriates and overseas visitors, including travel documentation, accommodation, airport transfers, and daily transportation.
• Oversee company apartments, temporary housing, and transportation services.
• Act as the key contact window among expatriates, vendors, and internal stakeholders.
• Support cross-cultural integration and employee care initiatives.

3. Foreign Worker Hostel & Transportation Management

• Plan and manage foreign worker accommodation in compliance with RBA and local regulatory requirements.
• Conduct regular hostel inspections and cross-functional audits with HR, EHS, and Compliance teams.
• Optimize employee transportation routes and shuttle services while maintaining cost efficiency and service quality.

4. Employee Services & Workplace Experience

• Manage daily workplace services, including shuttle programs, cafeteria and vending services, cleaning, mailroom, office supplies, uniforms, lockers, and PPE.
• Ensure consistent service delivery across multiple shifts.
• Collect and analyze employee feedback to continuously enhance workplace experience.

5. Employee Engagement & Events

• Plan and execute large-scale employee events, such as Family Day, Annual Dinner, and cultural celebrations.
• Promote diversity and multicultural engagement initiatives.
• Coordinate event planning, logistics, vendor management, and budgeting.

6. Vendor, Contract & Budget Management

• Establish and manage vendor relationships across facilities, housing, transportation, catering, cleaning, and security services.
• Lead vendor sourcing, including RFQ/RFP processes, contract negotiation, and performance evaluation.
• Manage administrative budgets, identify cost optimization opportunities, and provide financial analysis and operational reports.

7. Security Management, Compliance & Governance

• Establish and enforce site security policies, including access control, visitor management, patrols, and monitoring.
• Ensure compliance with corporate policies, labor regulations, safety standards, RBA, and customer requirements.
• Support internal and external audits, conduct risk assessments, and maintain emergency preparedness.
• Ensure proper governance and documentation across all administrative operations.

8. Team Leadership & Organizational Development

• Lead, coach, and develop Admin, General Affairs, and Security teams.
• Define team KPIs and performance goals, and foster a proactive, service-oriented culture.
• Build scalable administrative processes to support rapid business growth.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality, Human Resources, Facilities Management, or a related field.
• Minimum 5–8 years of experience in administration, facilities management, workplace operations, or related functions. Experience in manufacturing or large-scale operations is strongly preferred.
• Proven experience supporting manufacturing environments, large-scale site operations, or expatriate services.
• Strong capabilities in project management, vendor management, budget control, and operational coordination.
• Ability to manage multiple priorities in a fast-paced and cross-functional environment.
• Proficient in Microsoft 365 applications, including Excel, PowerPoint, Outlook, and Teams.