About the role
We are seeking dedicated and detail-oriented individuals to join our food & beverage team as Assistant Outlet Managers. In this role, you will support the Outlet Manager in overseeing daily operations, ensuring service excellence, and driving team performance in a dynamic hospitality environment.
What you’ll be doing
Assist the Outlet Manager in overall operations and administration
Supervise staff and ensure service standards are consistently met
Manage inventory, ordering, wastage, and supplier coordination
Oversee cash handling, daily sales reconciliation, and financial reporting
Conduct staff training, mentoring, and performance evaluations
Ensure compliance with hygiene, safety, and regulatory requirements
Handle customer complaints and feedback professionally
Support marketing and promotional activities to boost sales
Monitor KPIs and suggest operational improvements
Act as Outlet Manager in their absence
What we’re looking for
Minimum >3 years relevant F&B experience in supervisory roles
Diploma/degree in relevant field preferred
Strong leadership and delegation skills
Financial acumen and inventory management ability
Excellent communication and interpersonal skills
Strong problem-solving and decision-making skills
Ability to drive staff training and development initiatives
Ability to multitask and lead by example.
Ability to step confidently into the Outlet Manager role when required
Responsible, reliable, and dependable with a hands-on approach
Flexibility to work shifts, weekends, and holidays