Ocean Network Express Hiring! Full Time Sales Executive in Perlis - Ricebowl

The primary purpose of this position is to manage a portfolio of Key Account & One Care, plus other tasks that the Management believes are within the abilities of the Job holder that fit with the Company’s strategies as circumstances dictate.

Job Description

Commercial

• Increase import & export sales volume - new customers & customers retention (CIF & FOB)
• Develop business for special equipment cargo i.e. reefer, out-of-gauge etc.
• Conduct regular meeting with various stakeholders to understand the challenge/pain points; act to resolve or improve their concerns or issues & driving a long term solutions
• Conduct market research to develop growth and business expansion
• Maximize Account Plan supports. Initiate rate requests with various Trades
• Promote ONE’s digitalization plans to increase e-commerce activities
• Monitor and manage long stay containers

Customer Relationship Management (CRM) System

• Maintain accurate sales records, client interactions, contracts and proposals during the customer meetings
• Monitor progress of each contact and identify potential business
• Track and monitor key metrics
• Analyse data to identify trends, compliance to rate guidelines and/or establish communication with other stakeholders

Others

• Maintain accurate sales record activities, client interactions, contracts and proposals
• Build and maintain strong relationships; consistently follow up with existing/potential clients, leads or prospects
• Address customer issues, resolve disputes, think outside the box when providing solutions for customers

Job Specification:

• Diploma holder or an equivalent combination of education, training and experience.
• Minimum 3 years of working experience in shipping sales or an equivalent combination of other industry. Fresh graduates are encouraged to apply.
• Project Management and execution
• Negotiation skills
• Digitalization savvy
• Excellent communicator
• Customer Relationship Management

Perks and benefits

• Insurance (Medical)
• Outpatient clinical
• Dental / Optical
• Miscellaneous allowance
• Performance Bonus
• Compassionate Leave
• Trainings
• Engagement Activities