Job Description
Key Responsibilities
1. Cashiering & Payment Processing
- Operate the POS system and process customer payments accurately.
- Handle digital payment transactions and daily settlement
2. Opening & Closing Operations
- Carry out daily opening and closing procedures.
- Secure the premises and maintain operational readiness.
3. Beverage Preparation
- Prepare and serve coffee, tea, smoothies, juices, and other beverages according to company recipes and quality standards.
- Ensure consistency, presentation, and product quality at all times.
4. Food Preparation & Handling
- Maintain cleanliness and hygiene throughout food preparation processes.
- Follow proper food storage and handling procedures.
5. Outlet Cleanliness & Maintenance
- Maintain a clean, organized, and welcoming environment for customers.
- Clear and sanitize tables, clean workstations, and manage waste disposal.
- Ensure dining and preparation areas meet cleanliness and hygiene standards.
6. Team Leadership & Staff Management
- Supervise and support daily operations of the outlet team.
- Train, coach, and onboard new employees.
7. Customer Service Excellence
- Address customer enquiries, feedback, and complaints professionally and promptly.
- Build customer relationships and promote customer satisfaction.
8. Inventory & Stock Management
- Monitor inventory levels of food, beverages, packaging, and operational supplies.
- Conduct stock counts and maintain accurate inventory records.
9. Compliance, Safety & Quality Assurance
- Ensure compliance with all food hygiene, workplace safety, and regulatory requirements.
- Conduct routine operational checks to maintain quality and safety standards.
Must-haves:
- No experience required (F&B industry experience will be preferred)
- Able to commence immediate will be preferred
- Friendly & out-going personality,
- Willingness to learn,
- Ability to work alone or as a part of the team,
- Desire to make every customer feel valued, appreciated and welcome through quick positive interactions, friendly demeanor and big, genuine smiles!
Pay: $2,080.00 - $3,000.00 per month
Benefits:
- Employee discount
- Professional development
Education:
- Local Polytechnic Diploma (Preferred)
Work Location: In person