- Kuala Lumpur Federal Territory Malaysia
Hyppies Hiring! Full Time Senior Systems Engineer, End-User Computing in Federal Territory - Ricebowl
Senior Systems Engineer, End-User Computing
Hyppies
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Job Description
Responsibilities
Senior Systems Engineer, End-User Computing
About Our Client
Our client is a fast-growing, regulated financial services and payments technology provider operating across Asia. Licensed and overseen by leading regional financial authorities, they deliver innovative digital payment solutions that bridge traditional and emerging payment ecosystems, enabling businesses to transact securely and efficiently across multiple currencies and geographies.
Location: KL, On Site
About the Role
This is a critical technical position responsible for managing and advancing the organisation's end-user computing environment, identity and access services, mobile device infrastructure, and automation capabilities within a highly regulated financial services setting. The successful candidate will ensure endpoints and identity systems are secure, compliant, efficient, and increasingly automated to support a growing regional workforce.
What You Will Do
What You Need to Succeed
About Our Client
Our client is a fast-growing, regulated financial services and payments technology provider operating across Asia. Licensed and overseen by leading regional financial authorities, they deliver innovative digital payment solutions that bridge traditional and emerging payment ecosystems, enabling businesses to transact securely and efficiently across multiple currencies and geographies.
Location: KL, On Site
About the Role
This is a critical technical position responsible for managing and advancing the organisation's end-user computing environment, identity and access services, mobile device infrastructure, and automation capabilities within a highly regulated financial services setting. The successful candidate will ensure endpoints and identity systems are secure, compliant, efficient, and increasingly automated to support a growing regional workforce.
What You Will Do
- Deliver advanced technical support (Level 2/3) for enterprise desktop, laptop, tablet, and mobile device environments across multiple operating systems including MacOS, iOS, iPadOS, and Android
- Oversee the complete endpoint lifecycle from provisioning, imaging, and patch management through to upgrades, replacements, and secure decommissioning
- Administer and maintain directory services and identity provider platforms to ensure reliable, secure authentication and authorisation across the organisation
- Execute user lifecycle processes including onboarding, offboarding, and access modifications in adherence to least-privilege and segregation-of-duty principles
- Manage and optimise the mobile device management infrastructure, including device enrollment workflows, compliance enforcement, security baselines, and application lifecycle management
- Design, develop, and maintain automation scripts and workflows using tools such as Bash and Python to reduce manual effort, improve consistency, and enhance operational efficiency
- Integrate automation solutions with IT service management platforms to streamline request fulfilment, approvals, and routine operational tasks
- Maintain accurate records of assets, configurations, runbooks, and standard operating procedures to support audit readiness
- Participate actively in incident resolution, change management, internal audits, and external regulatory reviews
What You Need to Succeed
- A minimum of 3 to 5 years of professional experience in end-user computing, desktop engineering, or endpoint support roles
- Demonstrated proficiency in administering identity and access management platforms and directory services
- Solid hands-on experience supporting enterprise endpoint ecosystems in a structured, security-focused environment
- Proven capability in scripting and automation using Bash, Python, or equivalent languages
- Experience designing and implementing automation solutions that streamline EUC workflows and reduce manual intervention
- Working knowledge of operating in regulated, audit-intensive, or financial services environments
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