Vista Kencana Hiring! Full Time Senior IT Business Systems Analyst in Federal Territory, Earn up to MYR 7,000 - Ricebowl

Business Analysis & Requirement Gathering

• Analyse, evaluate, and document business requirements, workflows, and operational processes 
• Conduct stakeholder discussions to identify pain points, system gaps, and improvement opportunities 
• Translate business needs into clear functional and technical requirements 

System Solution & Process Improvement

• Develop and recommend IT and system solutions aligned with business objectives 
• Analyse existing systems and propose process enhancements to improve efficiency and productivity 
• Support digital transformation and system optimisation initiatives 

Project Coordination & Implementation

• Collaborate closely with developers, vendors, and technical teams during project implementation 
• Assist in system configuration, testing, user acceptance testing (UAT), and deployment activities 
• Ensure project timelines, deliverables, and milestones are achieved successfully 

Integration & Technical Coordination

• Support or coordinate system integration projects involving APIs, enterprise platforms, or third-party systems 
• Assist in troubleshooting system issues and coordinating resolution with technical teams 
• Ensure smooth integration between business applications and operational systems 

Documentation & Reporting

• Prepare business requirement documents (BRD), workflow diagrams, process documentation, and reports 
• Maintain proper documentation of system enhancements, process changes, and project updates 
• Provide regular status updates and recommendations to management and stakeholders