Job Responsibilities
Support implementation of AI use cases, including:
Contract document extraction and structuring
Clause identification, summarization, and comparison
Data capture and structuring for ERP systems
Assist in configuring and testing AI tools (e.g. LLM-based solutions)
Support prompt setup and testing (basic prompt engineering)
Validate AI outputs with business users and ensure accuracy
LLM Engineering & Prompting
Assist in prompt design, testing, and optimization
Support basic setup or testing of RAG solutions
Help maintain simple document structures such as clause libraries, categorization and data structures
Assist in evaluating AI outputs (e.g. accuracy, consistency, response quality)
Support implementation of validation rules and human-in-the-loop workflows
AI Use Case Testing & Improvement
Support testing of AI solutions for:
Contract data extraction and validation
Cross-checking extracted data against source documents
Assist in regression testing when prompts or models are updated
Help prepare test scenarios to simulate real-world use cases
Monitor AI output quality and highlight issues for improvement
Support feedback collection and continuous improvement
ERP & Enterprise Integration Support
Support integration between AI solutions and enterprise systems (ERP, CRM)
Assist in data mapping between contract documents, CRM, and ERP systems
Support data conversion, including:
Data preparation and cleansing
Field mapping and validation
Assist in coordinating with vendors on ERP and integration-related tasks
Support testing of system integration and data flow
Business Analysis & System Support.
Gather and document business requirements from users
Support system enhancement requests across different application systems
Assist in UAT coordination, issue tracking, and user support
Prepare process documentation and user guides
Identify opportunities to simplify workflows and reduce manual work using AI
Governance & Best Practices (Support Level)
Support adherence to:
Data privacy and security requirements
Responsible AI practices
Assist in maintaining documentation and audit trails
Job Requirement:
- 2–4 years’ experience in Business Analyst / System Analyst / IT application support roles
- Basic exposure to AI tools and LLM solutions (e.g. ChatGPT, Copilot, Agentic AI)
- Experience of ERP / CRM systems or enterprise applications
- Experience in integrating AI with ERP and enterprise platforms or data migration projects
- Strong analytical and problem-solving skills
- Proficiency in Excel (data handling, templates, validation)
- Good communication and stakeholder coordination skills
- Ability to explain complex AI concepts to non-technical stakeholders
Full-time