- Hong Kong Hong Kong
Working Location
Job Description
Responsibilities
Job Summary:
Collaborate closely with internal Project Managers, Clinical Application Specialists, Field Service Engineers, Technical Consultants, third-party vendors, and customer technical leaders to deliver medical device projects. You will also be responsible for building and maintaining databases, as well as troubleshooting IT infrastructure systems and customer-related issues.
Key responsibilities:
Key competences / experiences:
To succeed in this role, you should have the following skills and experience
Health Systems Customer Service is responsible for after-sales services of Philips healthcare products, including equipment maintenance, spare parts supply, and training.
The Customer Technical Solution team focuses on providing professional services such as pre-sales support, project delivery, and second-line technical expertise. This role plays a critical part in ensuring project execution, technical support, and business growth in both service and sales.
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