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National Healthcare Group Hiring! Full Time Co-Ordinator in - Ricebowl

Co-Ordinator

National Healthcare Group

Undisclosed

Full Time

Singapore

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Working Location

  • Singapore

Job Description

Responsibilities

Family Group: Ancillary
  • JOB SPECIFICATIONS

Qualifications

:

Diploma holder in the healthcare-related field from a recognized institution

Experience

:

At least 1 year of working experience in healthcare-related field
Experience with managing chronic diseases will be an added advantage

Special Attributes and Knowledge

:

  • Basic to advanced competency in Microsoft Words and Excel
  • Good interpersonal and communication skills
  • Demonstrate effective organizational and coordination skills
  • A good team player
  • Able to problem solve
  • Proactive and self-motivated


Professional License (if any)

:

NA

B. PRINCIPAL RESPONSIBILITIES


The Coordinator supporting the Singapore National Asthma Program (SNAP) is responsible to support the care team to optimize the care of asthma patients at NHGP. He/ She ensures patients have regular asthma follow-up and receiving appropriate care; reducing default on appointments; identify and anchor care of asthma patients who are likely to be at high risk for adverse outcomes.
  • Patient Care

  • Create and maintain asthma registry, including all patients with asthma who have sought care for asthma at polyclinics

  • Manage SNAP programme dashboard and act on tasks identified on the dashboard based on established protocols.

  • Monitor patients in clinic asthma registry have received asthma counseling
  • Monitor patients in clinic asthma registry have asthma symptoms score captured 2 times a year
  • Identify high-risk patients, including receiving and anchoring those referred to polyclinic from other settings such as A&E, hospitals, etc

  • Ensure regular follow-up of high-risk patients and all asthma registry patients
  • Arrange appointments for patients who defaulted their asthma reviews with Doctor or Advanced Practice Nurse or Care Manager

  • Identify patients who may require care need assistance and intervene appropriately by alerting respective healthcare team members
  • Work with healthcare teams to support and enable healthier behaviors and self-care
  • Document care (telephone or face-to-face encounter) provided accurately and concisely

  • Collect data that is required for program KPI

  • Patient Safety, Quality Improvement and Research

  • Comply with guidelines and safe practices according to organizational Work Instructions and Policies

  • Apply principles of data protection with access and storage of patients’ information

  • Report unsafe practices and incidences per NHGP quality standards

  • Participate in quality improvement and/or research activities to improve clinic asthma KPIs

  • Training and Development

  • Attend appropriate training courses to acquire new knowledge and skills

  • Assess own learning needs and undertake learning as appropriate

C. SECONDARY RESPONSIBILITIES


  • Participate actively in community outreach and work-based health promotion programs

  • Participate and support organizational projects and events

  • Perform other duties assigned by the supervisors

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