Ministry Of Education, Singapore (MOE) Hiring! Full Time Senior Human Resource Executive- Manager, Operations Development in - Ricebowl

What The Role Is

As a Senior Human Resource (HR) Executive/ Manager, Operations Development within the Recruitment Centre of the HR Solutions and Capabilities Division, you will play a pivotal role in driving business innovation by contributing to process re-engineering and digitalisation initiatives to streamline operations and deliver excellence in recruitment outcomes

What You Will Be Working On

• Process Review and Customisation: Collaborate with process or product owners to assess existing workflows, adopt relevant initiatives, and tailor solutions to meet specific operational requirements
• ICT Integration and Development: Identify opportunities to integrate Information and Communications Technology (ICT) into operations, and contribute to the development of new recruitment system functionalities to address changing needs
• User Acceptance Testing (UAT) and Capacity Building: Facilitate UAT processes and equip supervisors and users with the knowledge and skills needed for the successful adoption of system enhancements and digital solutions
• System Enhancement and Implementation: Manage the implementation of new recruitment tools and system enhancements, and work with IT partners to ensure effective delivery and consistent monitoring of service performance
• Change Management and Communication: Support change management efforts by regularly sharing updates on ongoing and upcoming enhancements, solutions, and initiatives across teams and platforms
• IT Operations Support: Provide support for IT-related operations, including troubleshooting and maintaining existing Robotic Process Automation (RPA) solutions
  
  

What We Are Looking For

• Experience in implementing RPA solutions and proficient in VBA or low-code RPA tools like Power Automate or UiPath
• Good interpersonal, communication, and facilitation skills, with a demonstrated ability to collaborate with stakeholders effectively
• Strong analytical, problem-solving, organisational, and project management skills
• Proactive and resourceful self-starter who possess systems-level thinking while maintaining attention to details
• Passion for continuous improvement and achieving work excellence
• Knowledge of other programming languages or other IT tools and platforms (such as database management systems, and visualisation tools) would be an advantage
  
  As part of the processing of your application, you may be required to undergo a medical examination that will be fully paid by MOE. You will be provided with instructions regarding the medical examination.
  
  Note: The medical examination is part of the selection process and does not indicate that you have been offered the appointment.
  
  If you are facing issues submitting your application through the Careers@Gov portal, please contact us at ************* for assistance.