- Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
Front Office Assistant
Grand Paragon Hotel, Johor Bahru
Johor
Salary Range: RM1,700 – RM1,800
Job Requirement
· SPM / Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
· At least 1 year experience in Front Office department.
· Hotel experience is advantage.
Welcome guest at the main entrance, with taking particular note to repeat guest.
Relieving the guest from the luggage from the hotel entrance till the guest room and from the room to outside the hotel during check out.
Being alert to the reception clerk for any information should assist the guest during check in.
To carry to the reception any comment or guest request during the check in, extra bed, baby cot, large bed, etc.
Be familiar of all the room facilities and to be able to make the room presentation upon arriving with the guest to the room.
Be prepared to raise and lower the flags as appropriate.
Be prepared to action the room changes; in this process never pack guest belongings without knowledge of the guest.
Deliver messages, packages and undertaken any other activities necessary for the guest comfort.
Always be well groomed, neatly cut hair, polished shoes and clean pressed uniform.
Making a quick check on the roomupon guest luggage down for check out, and inform the bell captain or the Front Office about any damage or lost item from the guest room.
Be throughly aware of all the Hotel outlets and facilities, including working hours.
Perfom other duties assigned by te immediate superior from time to time.
Job Type: Full-time
Pay: RM1,700.00 - RM1,800.00 per month
Benefits:
Work Location: In person
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