Kerry Hiring! Full Time Key Account Manager in Federal Territory - Ricebowl

About Kerry

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Work Location: 1 Powerhouse, Bandar Utama
Reporting To: Commercial Lead - MYSG & Inside Sales Director SEA
Working Hours: 8.30am – 5.30pm

This role will be responsible for developing strategic customer partnerships, identifying new business opportunities, and driving sustainable growth across Kerry's diverse Taste & Nutrition portfolio. As a key member of the commercial team, you will collaborate closely with customers and cross-functional stakeholders across Marketing, RD&A, Operations, and Supply Chain to deliver innovative solutions that address evolving market needs. The successful candidate will possess a strong understanding of the food and beverage industry, particularly within the flavour and ingredients space, and thrive in a fast-paced, highly matrixed multinational environment.

Key responsibilities

• Develop and execute customer growth strategies in partnership with the Commercial Lead to deliver sustainable and profitable business growth aligned with Kerry's strategic priorities.
• Manage and expand key customer relationships, serving as a trusted advisor and strategic partner to drive long-term value creation.
• Identify, evaluate, and convert new business opportunities, maintaining a robust sales pipeline across existing and prospective accounts.
• Leverage customer, market, and competitive insights to uncover growth opportunities and translate them into actionable commercial initiatives.
• Own the end-to-end project pipeline, ensuring effective prioritization, project execution, and stakeholder alignment to achieve business objectives.
• Collaborate with Marketing and RD&A teams to develop compelling customer engagement plans, innovation programs, and differentiated value propositions.
• Lead customer negotiations, business reviews, and commercial discussions to strengthen partnerships and drive profitable growth.
• Foster strong cross-functional collaboration across internal teams to ensure seamless delivery of customer projects and business commitments.
• Actively contribute to business planning, forecasting, and strategic account development initiatives.

Qualifications and skills

• A minimum of a Bachelor's Degree in Business, Food Science, Food Technology or a related discipline.
• Minimum 5 years of experience in Key Account Management, Business Development, or Commercial roles within the food ingredients, flavours, food manufacturing, or related sectors.
• Prior experience working for a multinational organization (MNC) is essential.
• Strong understanding of the Food & Beverage market and industry landscape.
• Experience working with flavour houses, ingredient companies, or Taste-focused businesses is highly preferred.
• Demonstrated success in managing strategic customer relationships and delivering commercial growth.
• Strong project management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Excellent communication, presentation, negotiation, and influencing skills.
• Commercially astute with the ability to balance customer needs and business objectives.
• Self-driven, resilient, and able to thrive in a fast-paced, dynamic environment.