Michael Page Hiring! Full Time Operations Manager in - Ricebowl

• Strong brand with global growth and innovation
• Entrepreneurial culture with meaningful impact
  
  
  

About Our Client

The employer is a well-established organisation with a focus on delivering high-quality products and services. They operate on a significant scale and are committed to achieving operational excellence through effective logistics management.

Job Description

• Oversee end-to-end 3PL and logistics operations, ensuring efficient delivery execution, inventory accuracy, warehouse performance, and continuous process improvement.
• Lead demand planning and inventory management, including forecasting, stock optimisation, and S&OP reporting to support business performance and minimise stock risks.
• Manage customer service and after-sales operations, driving service excellence, resolving escalations, and improving SOPs and response standards.
• Oversee project execution, ensuring timely delivery, effective risk management, and proper documentation throughout the project lifecycle.
• Manage contractor and service provider relationships, including performance evaluation, resource planning, and compliance with quality and safety standards.
• Lead and develop the operations team, setting clear objectives, driving performance, and fostering continuous improvement across functions.
  
  
  

The Successful Applicant

• Bachelor's degree or Diploma in Business Administration, Supply Chain, Operations Management, or a related discipline.
• Minimum 5 years of relevant experience in operations management, demand planning, and third-party logistics (3PL), preferably within a manufacturing environment.
• Proven experience leading and developing teams, with the ability to inspire, motivate, and drive performance against operational goals.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and manage diverse stakeholder relationships.
• Highly analytical and detail-oriented, with the ability to interpret data, identify trends, and make data-driven decisions to improve operational performance.
• Advanced proficiency in Google Sheets and Microsoft Excel (including VLOOKUP, HLOOKUP, and related functions); familiarity with ERP systems and Salesforce is an advantage.
• Adaptable and proactive in a fast-paced environment, with exposure to process improvement methodologies such as Lean Manufacturing or Six Sigma considered a plus.
  
  
  

What's on Offer

• Competitive salary package.
• Permanent position with opportunities for career development.
• Comprehensive exposure to logistics operations.
• Supportive work environment focused on professional growth.
  
  
  

Contact: Kimberly Choo (Lic No.: R22109855 / EA No.: 18S9099)

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