Job Summary
Provide operational, reporting, and administrative support to the commercial team by coordinating with finance, technical, and routing teams. The role ensures smooth internal processes, accurate information exchange, and timely reporting to support commercial decision-making.
Key Responsibilitie
sCommercial Support & Coordinatio
- nSupport the commercial team and Account Managers (AMs) with accurate internal information exchange and updates
- .Coordinate communication between commercial, finance, technical, and routing teams
.Finance, Technical & Routing Coordinatio
- nWork closely with the finance team to ensure smooth processing of credit limits, payments, agreements, and invoices
- .Coordinate with the technical team to ensure interconnection, technical setup, and trouble tickets are handled efficiently
- .Work with the routing team to ensure correct route settings and accurate cost analysis
.Reporting & Analysi
- sPrepare and maintain accurate daily monitoring reports
- .Manage the winning route report project, ensuring productive weekly meetings and useful reports for the commercial team
- .Provide clear analysis, feedback, and insights to support business decisions
.Time Management & Communicatio
- nComplete assigned tasks on time and in full
- .Respond promptly to internal inquiries via phone, WhatsApp, email, or Microsoft Teams
.Administrative Support & Process Improvemen
- tComplete internal administrative tasks on time
- .Improve internal administrative procedures to enhance productivity and efficiency
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Qualificatio
- nsBachelor’s degree in business administration or an equivalent fie
- ldCandidate must be based in Malays
- iaGood negotiation and communication skil
- lsProblem-solving and decision-making abiliti
- esSelf-motivated and target-driven minds
- etAbility to work independently as well as part of a te
- amExperience in the telecommunications industry is will be advanta
- geStrong coordination skills with the ability to work cross-functional
- lyGood time management and organizational skil
- lsDetail-oriented with strong analytical thinki
- ngProactive, disciplined, and results-focus
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