JC Consulting Hiring! Full Time AI Product Manager- AI Solution Architect in - Ricebowl

Key Responsibilities

Business Process Automation

• Identify opportunities to improve efficiency across the auto-finance lifecycle, including customer acquisition, application processing, approval workflows, servicing and collections
• Design and implement AI-powered agents and automation solutions to streamline business operations
• Reduce manual effort, improve turnaround time and enhance customer experience through workflow optimization

AI Agent Deployment

• Build and deploy practical AI agents using existing AI models, APIs and automation platforms
• Leverage AI technologies to support customer interactions, information collection, qualification, approval assistance and collections processes
• Continuously monitor and improve agent performance and business impact

Product & Cross-functional Collaboration

• Work closely with business, product and engineering teams to translate operational challenges into scalable solutions
• Drive implementation from concept to deployment, ensuring measurable business outcomes
• Coordinate across multiple overseas markets and local stakeholders

Market Localization

• Adapt AI-driven workflows and customer engagement solutions for different international markets
• Support multilingual customer journeys and localized operational requirements
• Optimize AI-enabled communication across messaging and digital channels

Requirements

Must Have

• 5+ years of experience in Product, Solutions, Automation, Business Transformation, Operations Excellence, Fintech or related fields
• Proven track record of improving business processes through automation, workflow optimization or digital transformation initiatives
• Strong understanding of operational workflows and customer journeys
• Ability to work across business and technical teams to drive execution

Preferred

• Experience deploying AI agents, workflow automation tools or conversational AI solutions
• Experience in fintech, lending, marketplaces, SaaS or transaction-based businesses
• Familiarity with tools such as OpenAI, Claude, Gemini, Cursor, N8N, Langflow, Dify, Flowise or similar platforms
• Experience operating across Southeast Asia or international markets