jobs in XCELLINK PTE. LTD.

XCELLINK PTE. LTD. Hiring! Full Time Network Engineer L2 in Central Region (Singapore), Earn up to SGD 3,200 - Ricebowl

SGD3,200 - SGD3,200 Per Month

Central Region (Singapore)

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Working Location

  • 1 COMMONWEALTH LANE Central Region (Singapore) Singapore

Job Description

Responsibilities

Description

As a Network Engineer L2, you will be responsible for the following :-

  • Monitor and manage network infrastructure and UPS systems to ensure optimal performance and availability.
  • Perform real-time network monitoring and respond promptly to alerts and incidents.
  • Troubleshoot and resolve Level 2 network issues within established SLA timelines.
  • Escalate complex issues to relevant teams or vendors when required.
  • Track, document, and maintain incident records through the ticketing system.
  • Prepare incident reports and support post-incident reviews.
  • Execute scheduled preventive maintenance activities on network and UPS infrastructure.
  • Perform corrective maintenance to restore services and minimize downtime.
  • Coordinate with vendors and internal stakeholders during maintenance activities.
  • Maintain accurate maintenance records and prepare monthly preventive maintenance reports.
  • Provide support for network configuration, implementation, and optimization activities.
  • Execute approved network changes in accordance with change management procedures.
  • Validate and document configuration changes to ensure compliance and operational stability.
  • Assist in network upgrades, migrations, and deployment projects.
  • Prepare and submit monthly SLA performance reports.
  • Generate monthly network performance and availability reports.
  • Produce monthly incident management reports and trend analysis.
  • Maintain up-to-date network documentation, inventory records, and operational procedures.

The Network Engineer (L2) will support and maintain the following infrastructure:

  • Routers
  • Switches
  • Firewalls
  • IPS (Intrusion Prevention Systems)
  • IDS (Intrusion Detection Systems)
  • NAC (Network Access Control) Systems
  • Load Balancers
  • Wireless Infrastructure
  • Media Converters
  • UPS (Uninterruptible Power Supply) Systems
  • Other related network devices and components

Requirements

  • Minimum Diploma in IT and has fundamental knowledge in Network.
  • 1 year of experience as a Network Engineer L2
  • Candidates with a CCNA certification will have an added advantage.
  • A strong team player with the ability to collaborate and willingness to support others.
  • Have strong communications skills and ability to resolve issues or inquiries effectively.
  • Able to work rotational shifts: 1st Shift (08:00 - 20:00 hours) & 2nd Shift (20:00 - 08:00 hours).
  • Successful applicants for this position should be ready to work primarily at Woodlands Checkpoint. However, they may also be assigned to work at Tuas checkpoint in the future on a rotational basis.

Benefits

  • Shift Allowance
  • Performance Bonus

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