Raise Hiring! Full Time Onsite Coordinator (Workforce Programme) — Light Industrial - Semiconductor - 181925 in East Region (Singapore), Earn up to SGD 5,000 - Ricebowl

Onsite Coordinator - Workforce Programme | Light Industrial / Semiconductor | Upper Changi, Singapore

Company: Raise Workforce Solutions (Raise Business Solutions Singapore)

Employment Type: Full-time, Permanent

Seniority: Junior Executive

Job Category: Human Resources / Operations

Location: Upper Changi / Tampines — onsite at client location

Salary Range SGD 3,000 – 5,000 / month (based on skills and experience)

About Raise

Raise is a global workforce solutions partner delivering high-volume contingent recruitment and onsite programme management for some of the world's leading manufacturers. We operate on a simple standard — High Tech and High Touch — combining smart systems with genuine, people-first delivery. We are building our Singapore onsite team to support a major global semiconductor manufacturer at their Upper Changi facility.

About the Role

Our Onsite Coordinators are energetic, decisive, and engaging professionals who thrive on managing multiple priorities in a fast-paced, ever-changing light industrial environment. As a Raise Onsite Coordinator, you will be the primary on-the-ground point of contact for our contingent workers during onboarding with our client. You will manage a seamless onboarding experience and be their go-to person on-going for employment queries. This will a busy role with managing day-to-day operations, providing strong and positive engagement, and ensuring seamless compliance with all applicable employment regulations.

What You'll Do

• Follow Raise and client policies and procedures, and ensure contingent workers do the same.
• Provide a seamless onboarding experience for our contingent workers and establish a strong connection for our EOR and payroll provider.
• Support contingent workers onsite and ensure they know how to track daily attendance and time punches to ensure accurate reporting, payroll, for timely payroll runs can be made.
• Regularly walk the production floor to observe worker performance and behaviour and be available for questions or assistance.
• Maintain an open-door policy with our contract workers — answering questions on policies and procedures, actively listening, resolving concerns and issues, escalating appropriately, and maintaining confidential conversations.
• Support with Day-0 new hires which may include some orientation and first-day welcome meetings.
• Capture and support the EOR with any performance feedback and disciplinary action, including terminations, for contingent workers.
• Ensure capture and communication is provided to the EOR for all audit adherence around safety and employee relations policies, investigation complaints or deviations.
• Maintain appropriate confidentiality while managing workflow for Raise, our EOR and our client regarding projects.
• Analyse data for trends and outliers in worker performance, attendance, and related metrics; communicate findings to the Raise Client Manager.
• Coordinate candidate onsite assessments, testing, pre-employment medical screening, and onboarding handoff to our EOR / payroll partner.
• Perform other duties as assigned.

What You'll Bring

• At least two years as an Onsite Coordinator or HR Coordinator supporting a recruitment / talent acquisition team ideally within a light industrial or semi-conductor environment.
• Some experience in employee relations would be helpful, preferably in a manufacturing environment, or staffing environment.
• Superior customer service, organisation, and time management skills. This is a busy role.
• Advanced proficiency with Microsoft Office and web-based applications / systems (experience with a VMS such as SAP Fieldglass is an advantage).
• Excellent verbal and written communication skills.
• Ability to operate and problem-solve in a fast-paced, fluid environment.
• Ability to work onsite at the client location in Upper Changi and adjust your schedule based on business needs.
• Ideally holds a current Certificate of Employment Intermediaries (CEI) or is willing to study for and obtain it.

What We Offer

• A pivotal role on a flagship global semiconductor account from day one.
• A supportive onshore / offshore team built so that no single person becomes a bottleneck.
• Genuine career progression as the programme scales.
• Shuttle transport access from a close-range MRT station to our client site
• Collaborative and supportive onsite working environment at one of Singapore's most respected manufacturing employers.

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Pay: $3,000.00 - $5,000.00 per month

Work Location: In person