JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
DUTIES AND RESPONSIBILITIES
Reception and Information Counter
Welcoming of staff and Guests to the premises, and accurate directions and information both within the premises and the surrounds
Ensure that a high level of professionalism and customer service is always maintained
Deal with complaints diligently and tactfully
Visitor Management and Access Control
Ensuring that all visitors to the premises are welcomed appropriately and ensure that the host can meet their visitor under the most professional circumstances and environment, whilst working with the security team to ensure the access is provided as per the security policy
Prepare new hire desk label , access cards and recording
Send new hire information to printing company for printing of sticker/Label
Monitoring logbook; issuing visitor badges and record
Providing onsite support
Manage Corrigo Work Order process – acknowledgement & closure for those meeting set-up
Report on building management of office issues when required
Assists in maintaining clean, safe & secure working environment via supervision of pantry and front of house meeting room cleanliness.
Ensure tasks assigned by Superior is properly carried
Weekly order of Pantry & Stationery supplies
Daily collection of new papers
Daily collection of letters @ mailbox (Basement)
Ensure any faults or defects are reported to ensure an outstanding client experience is maintained
Ensure that staff letter or doc is distributed accordingly.
Switch on the front of house TVs
Assist on the client's GRF PO requisition and invoice processing
Handling incoming documents / parcels
Courier Services - Local outgoing mail
Ordering of FedEx shipping supplies
Postage to-up value
Follow established escalation procedures and incident reporting procedures
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.