Versco Group Hiring! Full Time Field Service Engineer in , Earn up to SGD 4,500 - Ricebowl

Key responsibilities

• Provide on-site and remote technical support to customers, including troubleshooting, diagnosing, and resolving technical issues to ensure system uptime and reliability.
• Permanently stationed at client's fab.
• Perform installation, commissioning, preventive maintenance, and corrective maintenance for company products and solutions.
• Attend to customer service requests promptly and ensure issues are resolved within the required service level expectations.
• Serve as the main technical point of contact for customers, providing professional support, understanding their concerns, and delivering effective solutions.
• Conduct system inspections, testing, and fault analysis, including identifying root causes and recommending corrective actions.
• Prepare detailed service reports documenting issues encountered, solutions implemented, and recommendations for system improvements.
• Collaborate closely with internal engineering and technical teams to resolve complex technical challenges and improve service quality.
• Ensure all field service activities comply with safety procedures, technical standards, and customer requirements.
• Gather feedback from customer sites and provide insights to internal teams to enhance product performance and reliability.

Pay: $3,500.00 - $4,500.00 per month

Work Location: In person