全职 Order Management Support 工作, 薪水 up to MYR 4,500, AP Millennium Consultants Selangor 公司招聘中 - Ricebowl

Job Summary:

• To execute end to end Business Sales submission value chain to ensure timely sales submission processing for corporate customers within compliance matrix & risk assessment as per SOPP guideline practice to minimizing all aspect of frauds & serves as the central hub of all corporate customer order processing across all Enterprise Channels. This integral capability supports establishing the customer experience with product and service fulfilment across Enterprise Sales for Company's Business.

Responsibilities:

• Reviewing and processing all incoming orders accurately, including but not limited to confirming contact and billing information, pricing, promotions, as well as in compliance with the documented procedures.
• Responsible for reviewing orders to identify and prevent potential downstream issues that could negatively impact the customer or business
• Receive and distribute incoming customer orders, communicating order entry and fulfilments issues with Sales and Customer Experience members as required.
• Ensure record accuracy by maintaining data integrity during the order entry process; responsible for data scrubbing when appropriate.
• Accept, evaluate and route periodic customer inquiries, following up to ensure satisfactory closure.
• To liaise and work closely with various stakeholders to ensure smooth submission process
• Ability to identify and highlight as-is process improvement to close the process gap with respective stakeholders to ensure quality delivery to customers.
• To liaise and work closely with various stakeholders to ensure smooth submission process.
• Supporting the Team Lead to ensure a smooth operational flow in the Task Processing
• Managing & Safekeeping of Enterprise Concept Paper, Sales Bidding Tools & Operational Template.

Pay: Up to RM4,500.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person