- Kuala Lumpur Federal Territory Malaysia

Working Location
Job Description
Responsibilities
Responsibilities
Handle incoming calls using proper sales and customer service practices throughout the interaction.
Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
Troubleshoot client products to ensure a one-call resolution.
Achieve metrics like First Call Resolution, Conversion Rates, Net Promoter Score, and New Sales.
Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
Open to working in rotational shifts.
Salary : Basic 3700 + Language Allowance 300
Job Type: Full-time
Pay: RM3,700.00 - RM4,000.00 per month
Benefits:
Work Location: In person
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