Hong Kong Sasa (M) Hiring! Full Time Operation Executive - Tiktok in Federal Territory, Earn up to MYR 3,500 - Ricebowl

We are looking for a detail-oriented and performance-driven TikTok Operation Executive to manage and optimize our TikTok Shop operations. This role plays a critical part in ensuring smooth daily execution across Seller Centre, ads performance, inventory flow, and content posting.

You will work closely with the Business Development Director – TikTok to drive sales growth, improve operational efficiency, and maximize ROI across all TikTok activities.

Key Responsibilities

1. TikTok Shop Operations & Admin

• Manage and monitor daily operations of TikTok Seller Centres
• Set up and execute promotions, campaigns, and platform activities
• Handle returns, refunds, and appeals efficiently
• Maintain shop performance, account health, and compliance
• Manage and optimize product listings (upload, update, and accuracy)

2. Ads Management

• Monitor daily ad performance to ensure spending aligns with budget and ROI targets
• Identify high-performing creatives and provide insights to content/editor team
• Conduct monthly ad performance analysis and reporting
• Recommend optimization strategies to improve conversion and efficiency

3. Inventory Management

• Track stock levels and ensure sufficient inventory for continuous selling
• Coordinate inbound stock to avoid stock-outs
• Forecast potential stock shortages and alert management proactively
• Highlight potential sales loss risks due to inventory gaps
• Assist in listing new products as directed by the Director

4. Content Operations

• Ensure daily posting of videos across all TikTok accounts
• Coordinate with content team to maintain consistency and performance tracking

5. Operational Excellence

• Analyze workflows and identify areas for process improvement
• Ensure smooth coordination between operations, content, and marketing teams
• Maintain high standards of customer service and operational efficiency

6. Administrative & Reporting

• Prepare daily, weekly, and monthly reports for performance tracking
• Analyze campaign data and provide actionable insights
• Maintain proper documentation of operations and activities

7. Reporting Line

• Report directly to Business Development Director – TikTok

Requirements & Skills

• Strong understanding of TikTok Seller Centre and TikTok Ads
• Data-driven with strong analytical and problem-solving skills
• Good understanding of e-commerce operations and campaign management
• Ability to multitask and manage multiple priorities in a fast-paced environment
• Strong attention to detail and organizational skills
• Proactive, responsible, and able to work independently
• Good communication skills and ability to collaborate across teams

Qualifications

• Diploma or Bachelor’s Degree in Marketing, Business Administration, E-commerce, or related field
• 1–3 years of experience in TikTok Shop, e-commerce, or digital marketing (fresh graduates with strong internship experience are encouraged to apply)
• Experience in TikTok Ads and Seller Centre operations is an added advantage

Pay: RM2,800.00 - RM3,500.00 per month

Work Location: In person