Key Roles and Responsibilities:
Training - Design and implement training and knowledge sharing sessions
New hire, refresher-training and content creation
New Hire - Act as a buddy for New Hires & Needs to provide all necessary mentor support to new hire.
Documentation - Responsible for creation, updating & modification of training documents & its deployment on floor with TAT.
Quick Learning & Understanding of Policy Updates & Its deployment on floor within TAT. Critical thinking is required
Client Communication - Regular discussion with the Client Training Team participate in client calls and discussion
Knowledge checks – rollout, analyse and report out, work on gaps based on findings.
Eligibility to Apply:
Associate must be at least hold a Trainer / SME in the current role for at least 2-4 years of experience
Strong communication, coaching, presentation, and public speaking skills
Excellent documentation skills and proficiency in Keynote and MS Office
Comprehensive knowledge of all policies and workflows
Ability to handle pressure