Vitally Hiring! Full Time Customer Service Internship in Selangor - Ricebowl

About the role

We are seeking a dynamic and enthusiastic Customer Service Intern to join the team at Vitally Sdn Bhd. This is a full-time internship opportunity based in Puchong, Selangor, offering you the chance to gain valuable experience in a fast-paced client and sales administration environment. As a Customer Service Intern, Compay will provide you with hands-on experience in customer interactions, administrative support, and sales coordination whilst working alongside our experienced team members.

What you'll be doing

1. Responding to customer enquiries via email, phone, and other communication channels in a timely and professional manner

2. Processing customer orders, requests, and complaints whilst maintaining accurate records

3. Maintaining and updating customer databases into systems

4. Coordinating with internal teams to resolve customer issues and ensure satisfaction

5. Preparing reports and documentation related to customer interactions and sales activities

6. Supporting general administrative tasks as required by the department

What we're looking for

1. Currently enrolled in or recently completed a bachelor's degree in business administration, marketing, customer relationship, or a related field

2. Strong communication skills, both written and verbal, with the ability to interact professionally with clients and colleagues

3. Excellent organisational and time management abilities

4. Proficiency in using Microsoft Office applications (Word, Excel, Outlook)

5. A customer-centric mindset with a genuine desire to provide exceptional service

6. Attention to detail and accuracy in data handling

7. Basic problem-solving skills and a proactive approach to challenges

What we offer

At Vitally Sdn Bhd, we are committed to supporting the professional development and well-being of our interns. We offer a supportive learning environment where you will have the opportunity to develop practical skills and gain industry experience. Our benefits include mentorship from experienced team members, exposure to various aspects of customer service and sales administration, and the potential for career progression upon successful completion of the internship. We believe in fostering a collaborative workplace culture where every team member is valued and encouraged to contribute their ideas. We also provide a flexible approach to working arrangements where possible, and we are committed to creating an inclusive environment for all employees.

About us

Vitally Sdn Bhd pride ourselves on delivering high-quality customer service and maintaining strong relationships with our clients. Our team is dedicated to providing professional, efficient, and customer-focused solutions that drive business success. We are an organisation that values integrity, teamwork, and continuous improvement, and we invest in the development of our people to ensure they can thrive in their roles. Joining Vitally Sdn Bhd offers you the opportunity to be part of a professional team committed to excellence and client satisfaction.

Apply now

If you are an enthusiastic individual eager to launch your career in customer service and administration, we would love to hear from you. Please submit your CV, a cover letter, and any relevant supporting documents to our recruitment team. Join us at Vitally Sdn Bhd and take the first step towards a rewarding career in customer service and sales administration.