IK POWER SDN BHD Hiring! Full Time SMARTPHONE ADVISOR in Johor - Ricebowl

JOB SCOPE

To handle customer inquiries via walk-in, WhatsApp, or social media.

To follow up with customers for bookings, inquiries, or after-sales support.

To deliver excellent customer service to customer via phone or any other channels.

To explain product features, specifications, promotions, and warranty clearly.

To deliver the best service to customers to ensure the highest customer satisfaction with the right procedures.

To achieve sales targets and perform upselling/cross-selling.

To assist in stock arrangement and inventory checking

To follow company SOP and support daily store operations

Benefits for you in this career :

1) Career Path

You will have the opportunity to climb the corporate ladder to a leader role / managerial role on the future.

2) System for Appraisal and Rewards

Company provide the training to help employees to develop future leaders for the company.

3) Additional benefits

Special bonus for extraordinary performance employees, others allowance, Performance Incentive , Shift Incentive and others.

Job Type: Full-time

Benefits:

Cell phone reimbursement

Free parking

Health insurance

Maternity leave

Opportunities for promotion

Professional development

Ability to commute/relocate:

Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Education:

STM/STPM (Preferred)

Experience:

Customer Care Specialist: 1 year (Preferred)

Language:

Bahasa (Preferred)

License/Certification:

Driving license (Preferred)

Work Location: In person