BIG Pharmacy Healthcare Hiring! Full Time Executive, Business Development (Quality Control - Compliance) in Selangor - Ricebowl

• Process medication requests submitted by corporate clients accurately and efficiently, ensuring all orders are reviewed, verified, and fulfilled within the established service turnaround time.

• Dispense medications in accordance with Ministry of Health (MOH) regulations, professional pharmacy standards, and company dispensing protocols, while maintaining patient safety and medication accuracy.

• Review prescriptions and medication requests for completeness, appropriateness, and compliance with regulatory requirements, escalating any discrepancies or concerns when necessary.

• Maintain accurate documentation and records of medication dispensing activities and client communications in accordance with company policies and regulatory requirements.

• Provide high-quality customer service to corporate clients by responding to inquiries and resolving issues promptly to ensure patient satisfaction.

• Coordinate with healthcare providers, internal departments, suppliers, and clients to ensure smooth order processing and timely medication delivery.

• Ensure compliance with all applicable MOH regulations, pharmacy practice standards, company policies, standard operating procedures (SOPs), and quality assurance requirements.

• Support departmental initiatives, audits, process improvement activities, and quality management programs to enhance operational efficiency and service excellence.

• Maintain confidentiality of patient and client information and adhere to data privacy and information security requirements at all times.

• Perform other duties, projects, and responsibilities as assigned by the immediate superior, manager, or company management
  

Job Specifications:

• Diploma in Pharmacy from a recognized institution.

• Minimum 1–2 years of relevant working experience, preferably in a hospital, healthcare, or pharmacy setting.

• Ability to accurately review, interpret, and transcribe prescriptions in accordance with established procedures and regulatory requirements.

• Strong attention to detail with a high level of accuracy in prescription processing, medication handling, and documentation.

• Good understanding of pharmaceutical terminology, medication dispensing processes, and prescription management.

• Strong organizational and time management skills with the ability to meet deadlines and service turnaround times.

• Excellent verbal and written communication skills, with the ability to collaborate effectively with healthcare professionals, clients, and cross-functional teams.

• Demonstrates a proactive attitude, problem-solving skills, and a commitment to delivering high-quality service.

• Proficient in Microsoft Office applications and pharmacy-related systems is an added advantage.

• Able to work independently with minimal supervision while maintaining a high standard of professionalism and accuracy.