- Jalan Station Selayang Selangor Malaysia
Working Location
Job Description
Responsibilities
We are looking for a responsible and proactive *Admin & Operation Support* to assist with daily administrative work, operation coordination and sales support.
This is *not a routine admin role*. The role requires good follow-up, fast response, careful documentation and close back-end support to help the sales team and operation team keep projects moving smoothly.
The main purpose of this role is to support the sales team by preparing documents, compiling information, updating records, arranging payment requests and handling operation follow-up, so the sales team can focus on customer communication, supplier communication and closing sales.
The right candidate must be organised, alert, careful with details, good in follow-up and willing to take ownership of assigned support tasks until completion.
*Key Responsibilities*
Support daily administrative and operation matters, including document preparation, filing, data entry and record updates.
Assist the sales team with back-end support such as quotation preparation, order documentation, supplier information compilation and project status updates.
Prepare and manage basic business documents such as customer quotations, supplier quotations, purchase orders, delivery timelines, invoice requests and payment requests.
Compile pricing, product details, supplier information, customer requirements and delivery details for the sales team.
Update project status, order records and follow-up lists using ERP system, Microsoft Excel / Google Sheets and shared folders.
Assist in checking pricing, product details, customer requirements, delivery information and deadlines carefully to avoid mistakes.
Prepare payment requests, claims and related supporting documents.
Perform simple bank reconciliation for receivables and payables, and prepare supporting documents for the outsourced accountant.
Prepare monthly reports and update management on relevant admin, operation and project matters.
Coordinate internally with the sales team and operation team to ensure required documents, information and follow-up items are completed on time.
Follow up with suppliers, vendors, logistics partners or internal team members on basic information, documents and status updates when required.
Support urgent project matters when necessary, while also helping the team organise information and follow-up items properly during working hours.
Use ERP system, Microsoft Excel / Google Sheets, shared folders, WhatsApp and email for daily work coordination and record keeping.
Explore and adopt new tools, including ERP functions, Google Sheets and basic AI tools, to improve work efficiency.
Assist with other admin and operation tasks assigned by management.
*Requirements*
Diploma / Degree in Business Administration, Marketing, Supply Chain, Procurement, Operations Management or related field.
Minimum *3–5 years working experience* in admin support, operation support, sales support, purchasing support, customer service, project coordination or office administration.
Preferably with stable working experience in at least one company.
Must be able to communicate well in *English*. Mandarin communication skill will be an added advantage.
Comfortable using WhatsApp, email, Microsoft Excel / Google Sheets and shared folders.
Familiar with basic business documents such as quotations, purchase orders, supplier quotations, delivery timelines, invoices, payment requests and claims.
Good follow-up skills and able to remind relevant parties without being reminded.
Responsive, alert and able to handle fast-moving support work.
Organised, detail-oriented and careful with pricing, product details, deadlines and customer requirements.
Able to manage multiple tasks at the same time and work under timeline pressure.
Good communication skills and comfortable supporting different internal and external parties.
Responsible, committed and willing to support urgent project matters after working hours when necessary.
Possess own transport will be an added advantage.
*Candidate Profile*
We are looking for someone who is not only doing paperwork, but also helping the team move things forward from the back end.
You must be able to prepare documents properly, compile information clearly, follow up actively and take responsibility for assigned support tasks until they are completed.
This role is suitable for someone who enjoys admin work, operation support, sales support, document preparation, information organisation and supporting a fast-moving business team.
*Benefits*
Professional development
Hands-on exposure to admin, operation, sales support and vendor coordination support
Opportunity to grow with a small and fast-moving business team
*Experience*
Admin / Operation Support / Sales Support: *3–5 years preferred*
*Language*
English: Required
Mandarin: Preferred / Added advantage
*Work Location*
Eco-Sky, Jalan Ipoh, Kuala Lumpur
In person
Pay: RM3,000.00 - RM3,500.00 per month
Benefits:
Work Location: In person
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.