FaceConsult Hiring! Full Time Customer Service Representative-Mandarin in Federal Territory, Earn up to MYR 4,000 - Ricebowl

Customer Service Representative

Job Responsibilities

• Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
• Provide accurate information and solutions to customers regarding products and services.
• Resolve customer issues and complaints while ensuring a positive customer experience.
• Maintain accurate records of customer interactions and transactions.
• Escalate unresolved issues to the appropriate department when necessary.
• Meet service quality standards and performance targets.

Requirements

• Minimum SPM, Diploma, Degree, or equivalent qualification.
• Good communication skills in English; additional languages are an advantage.
• Customer service experience is preferred but not required.
• Fresh graduates are encouraged to apply.
• Strong interpersonal and problem-solving skills.
• Ability to work in a fast-paced environment.
• Positive attitude with a customer-focused mindset.

Benefits

• Competitive salary package.
• Performance incentives.
• Comprehensive training provided.
• Career advancement opportunities.
• Friendly and supportive work environment.

Apply Now

Join our team and build a rewarding career in customer service while making a positive impact on customer experiences.

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person