Job Responsibilities:
- Answer customer phone calls and WhatsApp inquiries
- Schedule air-conditioning installation, repair, and maintenance appointments
- Coordinate daily work schedules and job assignments for installation teams
- Follow up on customer orders, quotations, and payment collections
- Assist the Sales Team in managing customer information and sales records
- Prepare invoices, process documents, and maintain proper filing systems
- Arrange product deliveries and materials required for installations
- Monitor project progress and maintain communication with customers
- Update customer databases, sales records, and installation records
- Assist with general office administrative duties
Job Requirements:
- Minimum SPM qualification or higher
- Proficient in Microsoft Excel, Word, and basic computer operations
- Good communication skills and a strong sense of responsibility
- Ability to work independently and coordinate multiple tasks effectively
- Experience in the air-conditioning industry, engineering industry, or related fields is an advantage
- Knowledge of air-conditioning installation processes, air-conditioner models, and basic product knowledge is preferred
- Experience using AutoCount, SQL, or related systems is an advantage
Benefits:
- EPF, SOCSO, and EIS contributions
- Annual leave and medical leave
- Year-end bonus (subject to company performance)
- On-the-job training provided
- Career advancement opportunities
About the Role:
We are looking for a detail-oriented, responsible, and highly organized individual with strong coordination and communication skills to assist the company in managing customer orders, sales follow-ups, installation scheduling, and project coordination. This role serves as an important link between the company, customers, and installation teams.
Pay: RM2,500.00 - RM4,000.00 per month
Work Location: In person