Contract: 6 months (extendable)
Salary: MYR 2,800 – MYR 3,200
Locations
- Central: KV, Kuala Lumpur
Role Overview
As a Field Engineer, you’ll be part of the Field Services Operations team, ensuring smooth operation and maintenance (O&M) of LTE/5G networks. This role acts as the bridge between daily field service activities and project rollouts — making sure network performance remains stable while projects are delivered on schedule.
Key Responsibilities
- Troubleshoot LTE/5G: Perform 1st-level corrective maintenance on access layer LTE/5G network elements and services.
- SLA compliance: Ensure timely fault restoration within service level agreements.
- Preventive maintenance: Conduct scheduled checks to improve network stability and reduce recurring faults.
- Work order management: Execute WFM-IFS work orders within deadlines, meeting SLA requirements.
- Project support: Handle apparatus assignments, project acceptance, and documentation sign-offs to meet rollout quality standards.
- Duty roster: Be available for 24/7 standby and produce routine reports.
Requirements
- Diploma/Degree in Telecommunication Engineering, Computer Science, or related fields.
- Minimum 2 Year Working Experience In Field Operation Processes And Tools Management
- Knowledge of LTE/5G networks and field operation processes/tools.
- Mandatory certifications: Working at Height (WAH), CIDB, TM NIOSH Safety Passport is an added advantage
- Active manual driving license.
- Strong communication skills in English (written & spoken).
- Proficiency in MS Office, reporting, and presentation.
- Independent, proactive, and able to work effectively in a team.
Benefits & Allowances
- Must own a 5G phone with 2 lines (different service providers).
- Phone allowance: RM110/month.
- Eligible for overtime claims:
- Weekdays after 7 PM
- Saturdays, Sundays, and Public Holidays
- All claims subject to line manager approval
Pay: RM2,800.00 - RM3,200.00 per month
Application Question(s):
- Are you able to start immediately ?
- Are you willing to work in telecommunication industry ?
Work Location: In person