TIONG SENG Hiring! Part Time E COMMERCE EXECUTIVE in Negeri Sembilan - Ricebowl

Main Job Scope

1. Online Store Management

• Manage products on platforms such as Shopee, Lazada, and company websites.
• Upload new products, descriptions, prices, and images.
• Monitor stock availability and product listings.

2. Order Processing

• Track and process customer orders.
• Coordinate with warehouse and logistics teams.
• Handle returns, refunds, and order issues.

3. Digital Marketing

• Run promotions, vouchers, and flash sales.
• Manage online advertising campaigns.
• Coordinate social media and email marketing activities.

4. Sales Performance Analysis

• Monitor sales trends and key performance indicators (KPIs).
• Analyze product performance and customer behavior.
• Prepare sales and marketing reports.

5. Customer Service

• Respond to customer inquiries and complaints.
• Maintain high customer satisfaction ratings.
• Manage reviews and feedback.

6. Marketplace Operations

• Participate in platform campaigns (e.g., 6.6, 11.11, 12.12 sales).
• Optimize product rankings using keywords and promotions.
• Ensure compliance with marketplace policies.

Common Skills Required

• Marketplace management (Shopee, Lazada, TikTok Shop)
• Basic digital marketing
• Microsoft Excel / Google Sheets
• Data analysis and reporting
• Customer service
• Inventory management
• Basic graphic design (e.g., Canva⁠)

Pay: RM60.00 per day

Work Location: In person