My US Pizza Hiring! Full Time MIS Assistant in Selangor, Earn up to MYR 3,000 - Ricebowl

Summary: The MIS Assistant / Executive is responsible for ensuring the smooth operation and efficiency of the outlet's Point of Sale (POS) system. They are the primary point of contact for all POS-related issues, providing technical support, data analysis, and operational optimization. This role requires a strong understanding of POS systems, data management, and problem-solving skills.
Key Responsibilities:

• POS System Management:
• Install, configure, and maintain the outlet's POS system, ensuring it is functioning correctly and meeting business needs.
• Troubleshoot and resolve any technical issues with the POS system, promptly addressing any disruptions in service.
• Conduct routine system checks and updates to ensure optimal performance and security.
• Train new staff on the POS system, including order entry, payment processing, and other relevant functions.
• Data Analysis and Reporting:
• Extract and analyze data from the POS system to generate reports on sales, inventory, customer behavior, and employee performance.
• Identify trends and patterns in sales data to inform marketing and operational decisions.
• Prepare regular reports for management, highlighting key performance indicators and areas for improvement.
• Operational Optimization:
• Work with the outlet manager to identify opportunities to improve efficiency and reduce costs through the use of the POS system.
• Develop and implement processes to optimize the POS system workflow, ensuring a seamless customer experience.
• Collaborate with the franchisee's IT department on system upgrades and integrations, ensuring compatibility and smooth transitions.
• Customer Service:
• Provide prompt and courteous support to staff and customers regarding POS system issues.
• Assist in resolving customer complaints related to the POS system, ensuring a positive experience.

Required Skills & Experience:

• Proven experience working with POS systems in a retail or restaurant environment.
• Strong understanding of POS system functionality, including order processing, inventory management, and reporting.
• Ability to troubleshoot and resolve technical issues.
• Proficiency in data analysis and report generation.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to accuracy.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Application Question(s):

• What is your current salary?
• What is your expected salary?
• How long is your notice period?

Work Location: In person