PU3 RESTAURANT PTE. LTD Hiring! Full Time Restaurant Operation Manager in , Earn up to SGD 3,000 - Ricebowl

Key Responsibilities

1. Restaurant Operations

Oversee daily restaurant operations and ensure smooth service delivery.
Ensure compliance with all company SOPs and service standards.
Monitor outlet cleanliness, hygiene, and food safety standards.
Conduct regular operational audits and inspections.
Ensure customer complaints are resolved promptly and professionally.

2. Team Leadership & Manpower Management

Lead, supervise and develop outlet management and service teams.
Plan manpower deployment and work schedules.
Conduct staff coaching, training and performance reviews.
Monitor staff attendance, punctuality and discipline.
Assist HR in recruitment, onboarding and retention initiatives.

3. Sales & Business Performance

Drive outlet sales and profitability.
Monitor daily sales performance and identify opportunities for improvement.
Support marketing campaigns and promotional activities.
Work closely with the Marketing Team to increase customer traffic and repeat visits.
Monitor customer feedback and implement service improvements.

4. Inventory & Cost Control

Oversee stock ordering and inventory management.
Monitor food cost, beverage cost and wastage levels.
Ensure proper stock receiving, storage and stock-taking procedures.
Implement cost-saving initiatives without compromising quality.

5. Compliance & Risk Management

Ensure compliance with SFA regulations and food safety requirements.
Ensure workplace safety standards are maintained.
Investigate operational incidents and implement corrective actions.
Maintain all required operational records and documentation.

6. Reporting & Continuous Improvement

Prepare weekly and monthly operational reports.
Monitor KPIs and recommend improvement plans.
Review SOPs regularly and implement process improvements.
Support business expansion and new operational initiatives when required.