- 1100 LOWER DELTA ROAD Central Region (Singapore) Singapore
TAIDII PTE. LTD. Hiring! Full Time KEY ACCOUNT MANAGER in Central Region (Singapore), Earn up to SGD 3,000 - Ricebowl
KEY ACCOUNT MANAGER
TAIDII PTE. LTD.
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Job Description
Responsibilities
- New clients onboarding, including training and other initial deployment related works
- Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
- Account servicing, conduct refreshment training, support and troubleshooting
- Attending to client’s inquiries timely and promptly
- Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
- Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
- Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved
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