Valiram Hiring! Full Time Senior IT Executive (Cloud) in Federal Territory - Ricebowl

POSITION SUMMARY

The Senior - IT Executive will provide assistance in planning, coordinating, maintaining, and implementing necessary changes to enhance and upgrade the Server & Cloud Solution. Provide operational and technical support to the users of business applications to ensure that the business benefits of applications continue to be achieved throughout their lifetime and maintain the Service Level Agreements (SLA)

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KEY RESPONSIBILITY AREA

• S:Monitor, maintain, and troubleshoot cloud infrastructure and syste
• msProvide technical support and guidance to users and junior sta
• ffAutomate processes for issue prevention, detection, and resoluti
• onDevelop deployment scripts and system configuration setu
• psConduct testing, including hardware qualification and virtualisati
• onAssist in cloud solution development, testing, and gap analys
• isDocument procedures for installation, configuration, and troubleshooti
• ngDiagnose and escalate complex issues; recommend preventive solutio
• nsMonitor and report on system performance, availability, and securi
• tyParticipate in planned maintenance, backups, and disaster recovery dril
• lsDrive improvements in infrastructure through automation and virtualisati

on
KEY REQUIREMEN

TS:
Qualifications & Experi

• enceDegree or professional certification in IT, Computer Science, or related f
• ield3–5 years of experience in Information Techno

logy
Technical S

• killsWindows & Linux server opera
• tionsBackup solutions: Veeam, Clou
• dAllyMicrosoft Office 365 administr
• ationSophos security operations (XDR/EDR,
• MDR)Azure Cloud (server, networking, virtualiza
• tion)NAS & SAN storage sy
• stemsMicrosoft technologies: Hyper-V, Active Directory, Exchange, ADFS, SQL, IIS, Directory
• SyncNetwork policy, print management, virtual machine manag
• ementIntermediate networking and security know
• ledgeExperience with support ticketing sy