Paladone Products Hiring! Full Time Samples - Office Support Co-Ordinator in Kowloon, Hong Kong - Ricebowl

Location: Tsim Sha Tsui East, Kowloon, Hong Kong

This role requires full-time on-site attendance at our Hong Kong office, five days per week.

Would you like to join a fast-growing (200+ staff), exceptionally brilliant global company?

Do you have experience in sample coordination, office administration or operational support, with the ability to manage stock, coordinate shipments, maintain accurate records and support day-to-day office operations?

Do you want the chance to work with awardwinning, globally recognised brands such as Disney, Harry Potter, Netflix, Minecraft & Many more?

If so, we want you to join our team and become part of our journey.

This is a fantastic opportunity for an individual to be part of a growing business, contributing their expertise while developing their skills within a supportive and established team environment.

Want to know more? Just read on!

Who are Paladone & WeCool?

Paladone is an awardwinning global wholesale giftware company, creating innovative lifestyle products that put a smile on customers' faces worldwide. Alongside our own branded ranges, we work with some of the world's most recognisable licenses, including Disney, Harry Potter, Marvel and DC Comics.

In recognition of our continued growth, culture and international success, Paladone was proud to be named Employer of the Year and International Business of the Year at the 2025 Sussex Business Awards.

WeCool Toys is a global designer and manufacturer of dynamic toys, crafts and compounds, managing endtoend production, packaging and distribution. As part of Paladone Group Holdings, WeCool plays a key role in our international growth strategy.

The opportunity:

We are looking for a highly organised and proactive Samples & Office Support CoOrdinator to join our Hong Kong team.

This role plays a key part in supporting the daytoday running of our sample operations and office environment, ensuring everything is wellmanaged, accurate and running smoothly.

You'll work closely with global and local teams, coordinating sample activity, supporting facilities and office operations, and helping to keep things on track behind the scenes.

We're looking for someone with strong administration experience, who brings a logical, solutionsfocused approach, is comfortable working independently and is confident managing priorities while identifying and resolving issues as they arise.

What are key duties of the role?

Sample Coordination

Coordinate and manage incoming and outgoing sample orders and shipments across global teams and suppliers

Receive, check and reconcile shipments against trackers and documentation

Maintain accurate stock records and sample movements using internal systems

Pick, pack and dispatch domestic and international samples using approved 3rd party couriers

Track deliveries and resolve delays, discrepancies or issues

Maintain trackers and records to support sales, sourcing, compliance and finance teams

Support stock takes and inventory control across sample areas [

Facilities & Office Support

Provide onsite facilities coordination for the Hong Kong office

Act as a key point of contact for office operations and services

Support Health & Safety processes and compliance activities

Coordinate routine maintenance and servicing of office equipment

Support HR and IT with onboarding activities such as workstation setup

Deliver a professional frontofhouse experience for visitors and partners

Manage general office administration including post, couriers and supplies

Assist with internal events and adhoc office support activities

What we need you to bring to the team:

Strong administration experience, with the ability to manage processes, records and documentation accurately

Excellent organisational skills and attention to detail, with confidence managing multiple priorities

A logical, methodical approach to tasks, with the ability to identify issues and find practical solutions

Confidence working independently, taking ownership of tasks and using initiative to keep things running smoothly

Strong communication and interpersonal skills, able to work effectively with both local and international teams

Comfortable using systems, spreadsheets and internal tools to maintain accurate data and records

A proactive and reliable approach, with a willingness to support across a variety of operational and office activities

What we will offer in return:

You'll enjoy flexible hours, hybrid working (1-2 days per week from home), 16 days' annual leave rising to 18 with service (this includes closure days at Lunar New Year and Christmas), wellbeing days, and a shorter working day on your birthday.

Our culture is friendly and communityfocused, with fully funded company events, team socials, team building events and an annual HK$1,000 allowance per person for departmentled activities.

Your health and wellbeing matter to us. We offer healthcare cover via Bupa, paid time off for medical and dental appointments, wellbeing resources, free fruit, Mental Health First Aiders and dedicated wellbeing initiatives.

We also support your financial wellbeing with a 35% staff discount on products, retail discounts via Telus Health, and participation in the Mandatory Provident Fund (MPF), with employer contributions matched at 5%.

You'll be recognised and rewarded through annual pay reviews, company and performance bonuses, long service awards, peertopeer recognition, a referafriend scheme and our Employee Benefit Trust.

With tailored development plans, funded training, leadership courses and access to Litmos and LinkedIn Learning, you'll have the support you need to grow your career with an awardwinning global business.

What is next?

If you are ready to join the Paladone team then click apply and submit your Resume, Covering letter . We aim to respond to all applicants within 10 working days.

This role requires full-time on-site attendance at our Hong Kong office, five days per week.