Mason & Co Hiring! Full Time Airfreight Manager in - Ricebowl

About the Company

This employer is one of the global freight solutions providers specializing in ocean and air freight consolidation. It is a stable company backed by over 30 years of industry experience and continuous global expansion.

About the Job

Join a leadership role where you will drive the growth and success of airfreight operations across Malaysia, managing key airline partnerships, optimizing operational performance, and leading a high-performing team. This position offers the opportunity to make a direct impact on business growth and customer satisfaction.

Working Location: Port Klang

Job Responsibilities:

• Lead and manage daily airfreight operations across Malaysia to ensure smooth and efficient service delivery.
• Supervise and develop the airfreight team, providing guidance and support to achieve operational targets.
• Build and maintain strong working relationships with airlines, GSA agents, warehouse operators, and other business partners.
• Ensure all airfreight shipments are handled accurately, on time, and in a profitable manner.
• Monitor shipment status and ensure compliance with IATA regulations, company procedures, and payment requirements.
• Deliver excellent customer service by responding promptly to customer needs and resolving operational issues effectively.
• Support company compliance standards and carry out additional duties or projects assigned by management when required.

Requirements:

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, Transportation, or a related field.
• At least 5 years of experience in the Ocean and/or Air Freight industry.
• Familiar with freight forwarding operations and commercial functions such as business development, tender management, and customer management.
• Good network and industry contacts within the Ocean and Air Freight market.
• Strong commercial mindset with good understanding of freight forwarding services.
• Good analytical, communication, and negotiation skills.
• Proficient in Microsoft Office applications.

What’s on offer:

• An opportunity to gain hands-on experience in airfreight or ocean freight
• Competitive remuneration package (RM 8K – 14K, subject to candidate’s experience)