Sime Darby Industrial Hiring! Full Time Head, Business Support (Billing) in Selangor - Ricebowl

Responsibilities

Billing:

• Monitor and schedule monthly invoicing.
• To ensure the Invoicing Team has proper documents in placed (within Company’s Sales Policies) before proceeding with Sales Order Creation, Invoicing and Issuance of Credit Note for sales reversal or reduction of sales.
• To ensure all invoices are efficiently and accurately invoiced to the right entity on time, by coordinating with the respective HOD and customers (especially banks) on Purchase Orders and acknowledged Customer Service Report/ Handover Certificate (CSR/ HCC) to ensure prompt payment.
• To review the invoicing progress and outstanding Sales Order and completed adhoc jobs in hand with the Invoicing Team on weekly basis, especially on those completed jobs which need to be invoiced for the month.
• To review invoicing process flow from time-to-time to identify the areas for improvement and flag if any risks in order to optimize the efficiency.
• To monitor and reduce the issuance of Credit Notes on monthly basis.
• To work closely with Technical Team on all the customer’s requirement to ensure the information are reflected accurately in all the digital reports.
• To manage customers’ complaints and feedback, becoming the connection between the Billing Officers and Customers, so that the complaints could be resolved in shortest time possible. The tracking and monitoring should be continue until the Close Out stage.
• To maintain cordial working relationships with interdepartmental peers, subordinates, vendors and customers.

Inventory:

• To oversee inventory levels (both Head Office and Branches), ensuring accuracy and optimizing storage.
• To review and validate process flow on inventory tracking systems for control and accuracy.

Procurement:

• To coordinate all aspect of procurement processes and ensure compliance in GPPA.
• To efficiently source and purchase goods and services by developing cost-effective strategies, managing supplier relationships, negotiating contracts and overseeing supply chain operations.
• To review Price Book and notify the respective department on routine basis for all new material price.
• To monitor office rental agreements (Head Office and Branches).
• To conduct yearly major vendor evaluation form and VPE for OVR.

Qualifications

• Bachelor in Finance and Accounting or Business Administration is a minimum pre-requisite.
• Computer proficiency in Microsoft Office applications, especially Microsoft Excel and SAP.
• 10 – 12 years working experience at Managerial Level. A good understanding and exposure in business operations.
• Good communication skills, both written and spoken.
• Good interpersonal; relationship with customers and all levels of internal staff.