全职 Senior Network Engineer Jobs, in ThunderSoft Bayan Lepas - Ricebowl

Job Responsibilities

• 24x7 Remote Network Monitoring & Management.
• Own the networking issues connecting and supporting the corporate and shared network environment.
• Drive critical issue resolution/Break-Fix for P1/P2 issues.
• Coordinate and work with the external vendors for various operational issues and projects.
• Provide hardware support & maintenance for all networking components.
• Manage existing and new networking solutions, including monitoring the network stability and uptime.
• Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required.
• Handle escalated issues from L1/L2 team and provide timely resolution.
• Responding and documenting outages and circuits down through incident reporting.
• Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process.
• Interact with various internal users in evaluating the needs and building a right solution to meet the requirements.
• Documentation and change control.
• Mentor junior team members and provide guidance in various change tasks.
• Monitor event logs and services to be proactive in identifying potential issues.
• Attend scheduled network change calls impacting the network availability.
• Shift Handover and Shift Updates.

Position Requirements

• Bachelor’s degree in technology or any other bachelor’s degree
• ~10 years of Enterprise / Telecom Network infrastructure relevant experience.
• Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained.
• Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure.
• Excellent interpersonal skills are needed to work with various levels of technical staff members.
• Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines.
• Work with internal customers in managing requests/changes/incidents for your areas of work.
• Work with global teams to provide support and complete IT projects.
• Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines.
• Self-motivated, constructive and positive attitude.
• Possess good understanding of infrastructure management processes; knowledge on ITIL framework.

Skills:

• Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment.
• Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, VPN.
• Good knowledge on automation / scripting and ability to automate repetitive tasks.
• Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS).
• Knowledge in working with SDWAN products (SilverPeak).
• Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands.
• Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management)
• Expert level knowledge in working with various routing protocols such as BGP, OSPF.
• Hand-On experience working with a large Infoblox and Aruba ClearPass deployment.
• Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP.
• Recognize the importance of customer focus and/or of serving the needs of the end user.
• Productivity Tools: Word, Excel, PowerPoint & Visio.

Certifications

• CCNP Certification would be an added advantage.