FERRAGAMO Hiring! Full Time Client Advisor (Pavilion KL) in Federal Territory - Ricebowl

Job Title: Client Advisor (Sales)

Location: Pavilion KL, Malaysia

Benefits: Base Salary + Individual Commission + Store Commission

Industry: Luxury Fashion

Permanent/ Full-Time

Job Mission

• :Provide excellent and specialized customer service by creating emotionally enriched relationships with client
• sDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiative
• sManage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performanc
• eTransform each client experience into magical moments by creating a hand-crafted experience that makes the client feel confident and energized
• .Create a long-term authentic bond with clients by making them feel the experience is truly about them
• .Demonstrate active leadership on selling floor, to drive individual and team objectives and be accountable for sales results

.

Main Responsibilitie

s:Sal

• esAchieve individual KPI

s:a) Sales targe

tsb) Sales Per Transaction (SP

T)c) Unit Per Transaction (UP

T)d) Conversion ra

• teAssist in daily sales and weekly sales reporting to head office (where necessary

).

Store Appearance / Visual Merchandis

• ingEnsure store / stockroom are clean, neat and tidy always, product is properly stored, bags in dust bags, shoes by name/SKU and in size ord
• er.Ensure new stocks are displayed and merchandised in a timely and attractive mann

er.

Stock Manage

• mentEnsure stock rooms are kept neat and tidy at all times; stock should be kept in appropriate order for ease of access when serving custo
• mersEnsure all stock transfers into and out of the store are properly recorded to minimize stock

loss

Customer Service &

• ; CRMAcquire new clients to Ferragamo data
• base.Develop client relationships by providing clients regular upd

ates.

Candidate Requir

• ement:Minimum 1 year of working experience in any retail business; fashion, luxury, beauty industry or customer service, hospitality in
• dustryEnglish speaking (Business
• level)Good communication
• skillsIndependent, detailed and willing to work in a fast-paced envir
• onmentCustomer orientated with good service
• flairAble to work retail operating hours including weekends and public holidays. Morning Shift, Afternoon Shift, Full
• Shift.Be able to handle sales pressure (Carry individual sales t

arget)