Xilnex Holdings Sdn. Bhd. Hiring! Full Time Account Manager in Selangor - Ricebowl

Key Responsibilities

• Build and maintain strong, long-lasting relationships with existing clients.
• Stay up to date with the latest developments in POS technology and industry trends.
• Educate clients on new features, updates, and enhancements to our POS systems.
• Proactively identify and pursue new business opportunities within existing accounts and through referrals.
• Negotiate contracts and pricing terms.
• Proactively addresses customer issues and concerns.
• Collaborate with internal teams (sales, marketing, technical support) to ensure seamless customer onboarding and ongoing support.
• Maintain accurate records of client interactions and sales activities.
• Forecasts and plans for future growth of the existing accounts.
• Provide regular reports on account performance and sales pipeline.

Qualification

• sBachelor's degree in Business Administration, Marketing, or a related field preferred
• .3 years of experience in account management, sales, or a related role, preferably in the technology or SaaS industry
• .Proven track record of success in building client relationships and driving account growth
• .Strong understanding of POS systems and their applications is a significant advantage
• .Excellent written and verbal communication skills in English. Moderate proficiency in Mandarin preferred. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients

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Skil

• lsSales & Negotiation: Proven ability to identify opportunities, negotiate contracts, and close deal
• s.Account Management: Expertise in managing client relationships, fostering long-term partnership, and driving account growt
• h.Communication: Excellent verbal and written communication skill
• s.Relationship Building: Strong interpersonal skills and ability to build rapport with client
• s.Problem-Solving: Ability to proactively identify and resolve customer issue
• s.Collaboration: Ability to work effectively across multiple team
• s.Time Management: Ability to manage multiple accounts and prioritize tasks effectivel
• y.Industry Knowledge: Stay up to date with POS technology and industry trend
• s.CRM Proficiency: Experience using CRM software (e.g., HubSpot