Responsibilities
Manage daily operations and oversee the end-to-end supply chain and logistics processes
Coordinate logistics and shipping activities for import/export of second-hand electronics devices worldwide
Independently handle full sets of IE documents in accordance with customs requirements of each market
Collaborate with third-party logistics (3PL) service providers to ensure smooth local operations
Analyze, identify, and resolve problems to mitigate potential risks
Contribute to the improvement of logistics and order fulfillment processes
Maintain effective communication with multiple stakeholders and working partners
Assist with any ad-hoc tasks as required
Requirements
Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline
Extensive experience in logistics, service delivery, and order fulfillment
Preferably in the second-hand electronics devices, smartphones, or telecommunications industries
Minimum of 2 years of relevant experience in logistics and order fulfillment
Experience in changing or implementing new logistics processes
Strong knowledge of trucking procedures, Tradelink, and clearance issues
Solid understanding of customer experience management
Full-time