- Hong Kong Hong Kong
IO Tech Solutions Hiring! Full Time Sr Application Support (Trading-Wealth Management Systems) in Hong Kong, Earn up to HKD 50,000 - Ricebowl
Sr Application Support (Trading-Wealth Management Systems)
IO Tech Solutions
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Job Description
Responsibilities
Key Responsibilities:
- Responsible for providing first line application production support for wealth management business.
- Manage, resolve and investigate production system issues and follow through the cases, mainly focused on securities, futures and stock options trading systems, including Internet trading channel, mobile app and etc.
- Laisse with vendor and in-house development team to implement IT solution
- Plan and execute internal testing for system upgrade with documented result as according to company standards and procedures.
- Involved on enhancements for in-house developed programs like SQL query or update.
- Assist in user acceptance test and execute system deployments.
- Manage system upgrade or new projects for applications handled by the team, according to change management and company policy
- Perform rotated health check and maintain the system stability and availability for local and global markets.
- Provide phone or remote support in non-office hour in case required.
Requirements:
- 5+ years of Application Support / Production Support experience
- Experience supporting trading, securities, equities, futures, brokerage, or capital markets systems
- Strong incident management and troubleshooting skills
- Hands-on SQL experience
- Experience working with business users and vendors
Nice to Have:
- FIX Protocol, settlement systems, DB2, Sharp Point, or TT exposure
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