- Downtown Core Central Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Operations Management Trainee
HQ Location: 120 Robinson Road, #15-01 JustCo, Singapore 068906
Warehouse Location: 2 Kim Chuan Drive #08-04, CSI Distribution Centre, Singapore 537080
Working Arrangement: 5 Working Days (Weekdays) | 9AM - 6PM
Coverage: Multiple outlets across Singapore
Role Overview
The Operations Management Trainee (Ops MT) will be exposed to end-to-end outlet operations and HQ-level management functions. This role is designed to groom future operations leaders through structured hands-on experience and cross-functional exposure.
Key Responsibilities
1. Multi-Outlet Operations Management
Oversee daily operational activities across outlets in Singapore
Ensure operational efficiency, compliance, and service consistency
Monitor outlet performance and implement improvement plans
2. Cross-Department Coordination
Coordinate with other departments
Ensure smooth communication between HQ and outlet teams
Align operational activities with company objectives
3. Service Quality & Customer Satisfaction
Drive service excellence initiatives
Maintain high customer satisfaction standards
Handle service recovery and continuous improvement processes
4. Leadership & Strategy Development
Support and guide Outlet Managers
Assist in developing and executing operational strategies
Participate in business planning and performance review
5. Procurement & Warehousing (HQ Level)
Manage procurement of raw materials
Oversee stock planning and warehousing operations
Ensure cost control and supply continuity
6. Additional Duties
Undertake ad-hoc projects and assignments as required
Requirements
Well-organized and detail-oriented
Experience in the laundry industry is preferred
Positive mindset with strong ownership and accountability
Self-driven and proactive in problem-solving
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